Section 1557 notice
Nondiscrimination and language assistance
We comply with federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex.
Our commitment
Gracious Care Health Services, Inc., an OceanCare Health company complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act, and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability or sex. We do not exclude people or treat them differently because of these characteristics (HHS Section 1557).
Free help we provide
- Free aids and services for people with disabilities, such as qualified sign language interpreters and written information in large print, audio and accessible electronic formats.
- Free language services for people whose primary language is not English, such as qualified interpreters and information written in other languages.
To request these services, call (314) 703-8622 or email och@oceancarehealth.com.
If you believe we have discriminated
You can file a grievance with our Civil Rights Coordinator, call (314) 703-8622 or email och@oceancarehealth.com. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at hhs.gov/ocr/complaints, 1-800-368-1019 (TDD 1-800-537-7697), or by mail to 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201.
Language assistance
Free language assistance services are available to you. Ask for an interpreter when you call.
- Español (Spanish)Hay servicios de asistencia de idiomas disponibles sin costo para usted.
- Tiếng Việt (Vietnamese)Có sẵn dịch vụ hỗ trợ ngôn ngữ miễn phí cho quý vị.
- 中文 (Chinese)您可以免費獲得語言協助服務。
- 한국어 (Korean)무료 언어 지원 서비스를 이용하실 수 있습니다.
- العربية (Arabic)تتوفر لك خدمات المساعدة اللغوية مجانًا.
- اردو (Urdu)آپ کے لیے زبان کی مدد کی خدمات مفت دستیاب ہیں۔
- TagalogMay makukuha kang libreng serbisyo ng tulong sa wika.
- Français (French)Des services d'assistance linguistique sont mis à votre disposition gratuitement.
- हिन्दी (Hindi)आपके लिए भाषा सहायता सेवाएं निःशुल्क उपलब्ध हैं।
- فارسی (Persian)خدمات کمک زبانی به صورت رایگان در اختیار شما قرار دارد.
- Deutsch (German)Kostenlose Sprachunterstützung steht Ihnen zur Verfügung.
- ગુજરાતી (Gujarati)તમારા માટે ભાષા સહાય સેવાઓ વિના મૂલ્યે ઉપલબ્ધ છે.
- Русский (Russian)Вам доступны бесплатные услуги языковой поддержки.
- 日本語 (Japanese)言語支援サービスを無料でご利用いただけます。
- ພາສາລາວ (Lao)ມີບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໃຫ້ທ່ານໂດຍບໍ່ເສຍຄ່າ.
Last updated November 02, 2026.